Locating chargeback cases |
08/23/13 |
|
15 mins |
In this easy tutorial you will learn how to execute search on chargeback cases. |
Handling chargeback cases |
08/27/13 |
|
15 mins |
In this tutorial you will learn how to handle chargeback cases. |
How to generate transaction export report |
05/21/14 |
|
15 mins |
This tutorial will help you to make the export of transactions without any difficulties. |
How to create a sale |
06/04/14 |
|
15 mins |
This tutorial will teach you how to create a new payment. |
Entering chargebacks manually |
06/19/14 |
|
15 mins |
In this tutorial we are going to learn how to create chargebacks manually. |
Using skip tracing |
08/26/14 |
|
15 mins |
This tutorial will teach you how to tweak general skip tracing settings at the individual customer's account level. |
Creating a customer |
08/29/14 |
|
30 mins |
You will learn how to create a customer. |
Reviewing suspected duplicate batches |
09/01/14 |
|
15 mins |
This tutorial will teach you how to locate and approve duplicate batches/sub-batches. |
How to create a new payment plan |
09/02/14 |
|
15 mins |
This tutorial will teach you how to create a new payment plan.
Make sure that you have learned how to create a customer using Creating a customer tutorial. |
How to freeze a customer's payment plan |
09/02/14 |
|
15 mins |
In this tutorial you will learn how to freeze a customer's payment plan. |
How to create a new billing cycle and deactivate it |
09/08/14 |
|
15 mins |
In this tutorial you will learn how to create a new billing cycle using Console perspective and deactivate it. |
How to locate a transaction |
09/17/14 |
|
15 mins |
This easy tutorial will give you knowledge about how to locate a transaction using a date range. |
How to issue a refund |
09/17/14 |
|
15 mins |
This tutorial will give you knowledge how to issue a refund to a customer in cases when either there is no original transaction that you should be refunded or you only want to do a partial refund. For full transaction refunding tutorial, use How to void/refund a transaction tutorial. |
Creating a new payment for a customer |
09/18/14 |
|
15 mins |
This tutorial will teach you how to create a new payment.
Make sure that you have learned how to create a customer using Creating a customer tutorial. |
How to void/refund a transaction |
09/18/14 |
|
15 mins |
This easy tutorial will teach you how to issue void or refund for a transaction. If you want to issue a partial refund or there is no original transaction, use How to issue a refund tutorial. |
How to upload a batch/billing file |
10/29/14 |
|
15 mins |
This tutorial will give you knowledge how to upload a billing file. |
How to access customer’s self-service portal |
11/11/14 |
|
15 mins |
This easy quick guide will teach you how to access customer’s self-service portal. |
How to create a new billing profile |
04/08/15 |
|
15 mins |
This easy tutorial will teach you how to add a new billing profile. |
How to add new billing |
04/08/15 |
|
15 mins |
This tutorial will teach you how to create a new billing. |
How to review batch totals |
04/08/15 |
|
15 mins |
This tutorial will teach you how to review merchant's totals. |
How to create an adjustment reason |
06/05/15 |
|
15 mins |
In this tutorial we will learn how to create an adjustment reason. |
Ordering a terminal |
09/01/15 |
|
30 mins |
This tutorial will teach you how to order a terminal. |
How to review a status of an uploaded file |
10/02/15 |
|
15 mins |
In this tutorial you will learn how to locate batches and review statuses of batch files. |
Downloading a pre-generated report |
10/13/15 |
|
30 mins |
In this tutorial you will learn how to generate and download a report. |
How to delete a transaction on Transactions form |
10/13/15 |
|
30 mins |
In this tutorial you will learn how to delete a transaction from a batch. |
How to locate a sub-batch for review |
11/25/15 |
|
30 mins |
In this tutorial you will learn how to locate a sub-batch for review and further approval. |
How to locate a validation file |
12/14/15 |
|
15 mins |
In this tutorial you will learn how to locate a validation file using user interface of the gateway. |
Reviewing merchant statement |
01/12/16 |
|
45 mins |
This tutorial will teach you how to review a Merchant statement. |
Navigating Console perspective |
01/14/16 |
|
30 mins |
In this easy tutorial you will learn how to navigate Console Perspective. |
Entering returns manually |
02/04/16 |
|
15 mins |
In this tutorial we are going to learn how to create returns manually. |
How to cancel a batch/sub-batch |
02/18/16 |
|
15 mins |
In this tutorial you will learn how to cancel a batch or sub-batch. |
How to create a scheduled payment |
04/28/16 |
|
15 mins |
In this tutorial we are going to learn how to create a scheduled payment for a customer. |
How to reverse a customer's invoice |
12/17/16 |
|
15 mins |
In this easy tutorial we will learn how to reverse a customer's invoice. |
How to review items associated with a transaction |
06/08/17 |
|
15 mins |
This tutorial will teach you how review items included into a transaction. |
How to handle remittance through a wire |
05/30/18 |
|
15 mins |
This tutorial will help you to learn how to handle remittance through a wire. |
Issuing batch refunds |
11/05/18 |
|
30 mins |
In this tutorial, we are going to learn how to issue refunds as a real-time batch for transactions included in a particular sub-batch, as well as how to check the results of this batch refund processing. |
Creating a customer |
05/20/20 |
|
30 mins |
You will learn how to create a new customer. |
Adding a new bank account and payment card to a customer account in the console gateway |
05/20/20 |
|
30 mins |
You will learn how to add a new bank account and payment card to a customer account. |
Creating a billing plan |
05/20/20 |
|
30 mins |
You will learn how to create a billing plan. |
Creating a subscription |
05/20/20 |
|
30 mins |
You will learn how to create a subscription. |
Adding a payment on the invoice |
05/20/20 |
|
30 mins |
You will learn how to add an invoice and process it.
|
Adding a credit |
05/20/20 |
|
30 mins |
You will learn how to add a credit. |
How to freeze a subscription |
05/20/20 |
|
30 mins |
You will learn how to cancel a subscription with effective date, then we are going to uncancel it and finally we are going to freeze it for month. |